Nitta Gelatin Inc. (“Nitta Gelatin”) and its consolidated subsidiaries (collectively, the “Nitta Gelatin Group”, ”we”, “us”, “our”. The list of target consolidated subsidiaries is available here.) hereby establish a policy regarding the protection of personal information and specific personal information recognizing that it is a social responsibility to properly manage personal information and specific personal information, and will comply with laws and regulations regarding personal information, ensure its officers, employees, and related staff are thoroughly informed of this Policy and thus strive to protect personal information and specific personal information. In the event that any of the Nitta Gelatin Group companies or their respective services have established a separate privacy policy, such policy shall take precedence. For information regarding the controller of personal information, please refer to the websites of the respective Nitta Gelatin Group companies providing the services.

1.  Acquisition of personal information

We will acquire the following types of personal information.

(1)  Personal information relating to officers or employees of corporations that have business relationships with Nitta Gelatin Group

In compliance with related laws and regulations such as the Act on the Protection of Personal Information, we will properly acquire and strictly manage the personal information as follows related to business activities, and will not use the same for purposes other than the intended purpose of use, as a rule.

     a. Name
  b. Email address 
  c. Phone number
  d. Names of affiliated organization and department
  e. Location of affiliated organization (address)
  f. SNS account
(2)  Personal information in connection with mail-order business activities and over-the-counter sales business activities

In compliance with related laws and regulations such as the Act on the Protection of Personal Information, we will properly acquire and strictly manage the personal information as follows related to mail-order business activities, and will not use the same for purposes other than the intended purposes of use, as a rule.

     a. Name
  b. Email address 
  c. Phone number and phone call recordings
  d. Address
  e. Date of birth
  f. Gender
  g. Credit card information
  h. Usage history of services we provide (hereinafter referred to as "the Company Services")
  i. Results of surveys, etc. answered by individual members
  j. Behavioral history of activity on the Company’s website
  k. Other information relevant to various inquiries
(3)  Personal information relating to those who participate in and are introduced to events, projects or seminars (including webinars) we host

In compliance with related laws and regulations such as the Act on the Protection of Personal Information, we will properly acquire and strictly manage the personal information as follows related to those who participate in and are introduced to events, projects or seminars we host and will not use the same for purposes other than the intended purpose of use as a rule.

     a. Name
  b. Email address 
  c. Phone number
  d. Names of affiliated organization and department
  e. Location of affiliated organization (address)
  f. Age
(4)  Personal information collected for the operation of the Company and safety

We may acquire personal information as follows for the smooth execution of our business and the safety of our business and employees. In compliance with related laws and regulations such as the Act on the Protection of Personal Information and this Policy, etc., we will properly acquire and strictly manage the information, and will not use the same for purposes other than the purposes of use as set forth in this Policy, etc. as a rule.

     a. Name
  b. Phone number and phone call recordings
  c. Address
  d. Web access records
  e. Email address
  f. Other information relevant to various inquiries
(5)  Personal information relating to our shareholders

We will acquire the following personal information with regard to handling of personal information of shareholders. We will not use the information as a rule, for purposes other than the exercise of rights and performance of obligations under the Companies Act, provision of various benefits in relation to shareholder status, or other purposes of shareholder management.

     a. Name
  b. Address
  c. Information relating to number of shares held
  d. Other information relevant to various inquiries
(6)  Personal information relating to participants and applicants in recruiting and solicitation activities, and participants and applicants in internships (hereinafter referred to as "Applicants for Hire, etc.")

We will acquire the following personal information relating to Applicants for Hire, etc. In compliance with related laws and regulations such as the Act on the Protection of Personal Information and this Policy, etc., we will properly acquire and strictly manage the information, and will not use the same for purposes other than the purposes of use as set forth in this Policy, etc. as a rule.

     a. Name
  b. Email address 
  c. Phone number
  d. Academic background, career history, and work experience
  e. Date of birth
  f. Address
  g. Appearance
  h. Gender
  i. Rewards and punishments
(7)  Personal information relating to whistleblowers

We will acquire the following personal information relating to whistleblowers. In compliance with related laws and regulations such as the Act on the Protection of Personal Information and this Policy, etc., we will properly acquire and strictly manage the information, and will not use the same for purposes other than the purposes of use as set forth in this Policy, etc. as a rule.

     a. Name
  b. Email address 
  c. Phone number
  d. Details of the report and information relating to its processing and investigation

Please note that whistleblowers can make anonymous reports and provide personal information voluntarily.

We will retain the collected personal information as in (1) to (7) for the period we prescribe and then discard it in sequence. The handling of personal information of employees shall be as separately prescribed.

2.  Purpose of use of personal information

We will use the acquired personal information within the scope of the following businesses we conduct and by the following methods.

(1)  Personal information relating to officers or employees of corporations that have business relationships with Nitta Gelatin Group
     a. For communications relating to the following transactions with Nitta Gelatin Group, performance of contracts, transaction management, income and expenditure management
      (i) Manufacture and sales of gelatin, collagen, peptides and products and by-products thereof
  (ii) Manufacture and sales of food products and food additives
  (iii) Manufacture and sales of pharmaceuticals, medical materials, quasi-drugs, cosmetics, biochemical reagents, etc.
  (iv)  All business incidental or related to any of the preceding items
(2)  Personal information in connection with mail-order business activities and over-the-counter sales business activities
     a. Billing, delivery, settlement of payments for various products and services, and confirmation thereof
  b. Notification of information regarding new products and services and sending of email newsletters to customers 
  c. Surveys following the provision of products and services
  d. Confirmation of applications for events and seminars, sending of admission tickets, etc.
  e. Preparation and analysis of statistical data and other marketing
  f. Review and development of new services
  g. Advertising and promotion of products and services of Nitta Gelatin Group or a third party
(3)  Personal information relating to those who participate in and are introduced to events, projects or seminars (including webinars) we host
     a. Notification of information regarding new products and services and sending of e-mail newsletters to customers
  b. Confirmation of applications for events and seminars, and sending of admission tickets, etc. 
  c. Preparation and analysis of statistical data and other marketing
  d. Review and development of new services
(4)  Personal information collected for the operation of the Company and safety
     a. To analyze, review and respond to safety related to our business and employees.
  b. For the smooth execution of our business
(5)  Personal information relating to our shareholders
     a. Exercising of rights and performance of obligations under the Companies Act
  b. Operation and recording of general meetings of shareholder 
  c. Provision of benefits to shareholders
  d. Implementation of measures for smooth relationships with shareholders
  e. Management of shareholders such as preparation of data under the laws
(6)  Personal information relating to Applicants for Hire, etc.
     a. Use for recruiting and solicitation activities at Nitta Gelatin Group
  b. Use for information provision and communications related to internships 
  c. Other uses related to recruiting, solicitation activities, and internships
(7)  Personal information relating to whistleblowers
     a. Disclosure and transfer to, and sharing with our officers and employees who are in charge of responding to the report (including conducting investigations, internal disciplinary actions, and the review and implementation of recurrence prevention measures)
  b. Provision to the Nitta Gelatin Group companies in Japan and overseas, external business operators  that provide services necessary for responding to the report, and specialists such as lawyers, etc., to the extent necessary for handling the report
3.  Provision to third parties in Japan or abroad

In principle, we will not provide personal data retained by us to third parties except with the consent of the person. However, in the following cases, it may be provided to a third party.

  (1)  When required by laws and regulations;
  (2)  When the provision is necessary for the protection of the life, body, or property of a person, and it is difficult to obtain the consent of the person;
  (3) When the provision is especially necessary for the improvement of public health or the sound nurturing of children, and it is difficult to obtain the consent of  the person;
  (4) When it is necessary to cooperate with a national institution, a local public organization, or a party entrusted thereby in the execution of affairs stipulated by laws and regulations,  and when obtaining the consent of the person may hinder the performance of the relevant affairs.
4.  Outsourcing of personal information

We may outsource the handling of personal data to a third party to the extent necessary to achieve the purposes of use.

In such instances, when outsourcing all or part of the handling of personal data to an external business operator, we will set standards for contractor selection and select the contractor from among those business operators who are recognized to be able to handle personal data properly and reliably, according to those standards, and conclude an appropriate outsourcing contract.

５.  Joint Use

The Nitta Gelatin Group jointly uses your personal data as follows:

  (1)  Items of Personal Information to be Jointly Used
Name, address, email address, phone number, organization name, and department name.
  (2)  Purpose of Use of Personal Information to be Jointly Used
The purposes of use stated in "2. Purpose of use of personal information."
  (3) Scope of Joint Users
The Nitta Gelatin Group (Click here for a list of our locations)
  (4) Party Responsible for the Management of Personal Data
Nitta Gelatin Inc.
4-4-26 Sakuragawa, Naniwa-ku, Osaka, Japan
Hidenori Takemiya, Representative Director and President
６.  Safety Management

We will keep personal data accurate and up-to-date within the scope of the purposes of use, and will strive to delete the personal data without delay when its use is no longer necessary.

In addition, in order to prevent unauthorized access to personal data, or loss, destruction, damage, alteration, leakage, etc. of personal information, we will take necessary measures such as maintaining security, developing management systems, and thoroughly educating employees etc., carry out safety measures, and strictly manage personal information.

７.  Handling of personal information in foreign countries

The Nitta Gelatin Group may provide the personal data described in 1.(1) and (3) of this Policy to contractors or Group locations in the following foreign countries in connection with the use of our global customer management system and joint use among Group locations. As measures for the protection of personal information to be taken by the recipients, the Nitta Gelatin Group has entered into contracts with the recipients that mandate safety management measures equivalent to the standards required by the Japanese Act on the Protection of Personal Information, and periodically confirms and supervises that such measures are appropriately and continuously implemented.

Names of Foreign Countries to which Personal Data is Provided: 

  (1)   Country where the contractor, its affiliates, and subcontractors are located
  (2)   Countries where our consolidated subsidiaries are located (United States of America／Republic of India／Canada／People's Republic of China／Socialist Republic of Viet Nam)
Systems Regarding the Protection of Personal Information in Such Foreign Countries:

Please refer to the survey results for each country published by the Personal Information Protection Commission of Japan.

＞"Survey on the Systems for the Protection of Personal Information in Foreign Countries"

８.  Disclosure and correction of retained personal data
  (1)  Disclosure
You may request the disclosure of your retained personal data by means of providing electromagnetic records or by delivery of a written document. Please note that a processing fee of 1,000 yen per request, as well as postage and other costs, will be charged. For details, please contact "13. Inquiry Contact: Personal Information Complaint and Consultation Desk."
In such cases, we will disclose the retained personal data without delay in the manner requested by the person (if disclosure by providing electromagnetic records requires a large amount of expense or if disclosure by such method is difficult, it will be provided by delivery of a written document).
However, we may not disclose all or part of the data in the following cases:
    a.  If there is a risk of harming the life, body, property, or other rights and interests of the person or a third party;
    b. If there is a risk of significant hindrance to the proper implementation of our business;
    c. If it would violate other laws and regulations.
  (2)   Correction, etc.
If the content of the retained personal data that identifies the person is not factual, you may request the correction, addition, or deletion (hereinafter referred to as "Correction, etc.") of such retained personal data.
In such cases, unless special procedures are stipulated by other laws and regulations regarding the Correction, etc., we will conduct the necessary investigation without delay within the scope necessary to achieve the purpose of use and, based on the results of the investigation, perform the Correction, etc. of the content of the retained personal data. Furthermore, we will notify the person without delay of whether Correction, etc. has been performed (including the content if performed). 
  (3)

Suspension of use or erasure, and suspension of provision to third parties

Regarding retained personal data that identifies the person, you may request the suspension of use or erasure (hereinafter referred to as "Suspension of Use, etc.") or the suspension of provision to third parties of such retained personal data, in accordance with the Act on the Protection of Personal Information and our regulations.
In such cases, if it is determined that there is a reason for the request, we will, without delay, perform the Suspension of Use, etc. or suspension of provision to third parties to the extent necessary to rectify the violation or to the extent necessary to prevent infringement of the person's rights and interests.
９.  About Cookies

Our website uses Cookies and other identifiers to identify users of our website. For information such as the history of views of our website by users of our website acquired by us through Cookies (“Cookie information”), the purposes for which we use Cookie information (including the handling of Cookies issued by third parties), and more details, please refer to our Cookie Policy. In addition, Cookie information may be linked to the above personal information. Cookie information when it is linked to personal information shall be used according to the above purposes of use in addition to the uses described in the Cookie Policy.

10.  Amendment to this Policy

Nitta Gelatin Group may review operations regarding the handling of personal information as appropriate and change all or part of this Policy as necessary. If we change this Policy, we will announce the changed content on our website. In such instances, personal information will be handled in accordance with the revised Privacy Policy.

11.  Scope of application of this Policy

This Policy provides for the handling of personal information in Nitta Gelatin Group’s business. This Policy does not apply to the handling of personal information on third-party websites and services linked to by Nitta Gelatin Group.

We assume no obligation or responsibility for the handling of personal information on third-party websites and services.

12.  Personal Information Manager (of Nitta Gelatin)

Nitta Gelatin shall designate the General Manager of the General Affairs Department as the Personal Information Manager and shall develop and manage the system to protect  personal information.

13.  Inquiry Contact: Personal Information Complaint and Consultation Desk (of Nitta Gelatin)

Communicate with the section below for complaints and consultations related to our handling of personal information.

[Complaint and Consultation Section]

2-22 Futamata, Yao-shi, Osaka 581-0024, Japan

General Affairs Department (personal information management section), Nitta Gelatin Inc.

Phone: +81-72-948-8211

[Procedures Relating to Disclosure, etc.]

List of documents to be submitted

  (1)  Request for retained personal data disclosure, etc.

Download below and use

Required entries

      (i) Name of subject and seal impression of seal identical to the name
  (ii) Address of subject
  (iii) Category of documents for identification
  (iv)  Matters requested
  (v) Reasons for request
    In the case of a disclosure request, information of the subject which is requested, and specification of timing, etc. of provision to Nitta Gelatin (to the extent possible). In the case of a correction request, the correct information for the correction. In the case of a request for suspension of use, etc., the reason.
  (vi) Name of agent and seal impression of seal identical to the agent’s name
  (vii) Address of the agent

Items (vi) and (vii) above are not required in the case of a request by the subject

  (2)  Identification documents
  a.  Please submit ONE copy of any of the following government-issued identification documents with a face photograph:
Driver's license, Passport, Residence card, Special Permanent Resident Certificate, or Individual Number Card (excluding the side showing the Individual Number).
  b. 

Please submit TWO copies of any of the following government-issued identification documents without a face photograph:

Health insurance card, Pension book, etc.
  (3)  Return envelope

As the destination address, the address stated on identification documents (such as the resident card or Certificate of Residence) is required for return envelope.

  (4)  Documents to certify the power of representation

In the case of a request by an agent, copy of family register, etc. is required for legal representation. Letter of proxy is required for voluntary representation.

For details, please contact the Personal Information Complaint and Consultation Desk.

14.  Continuous Improvement
  (1)  In order to put the above provisions into practice, we will continue to review and improve our handling of personal information.
  (2)  In order to properly handle personal information, we will review this Policy as appropriate, and promptly announce any changes to this Policy.

 

Effective on April 1, 2005

Revised on April 1, 2026

 

Hidenori Takemiya

Representative Director and President

Nitta Gelatin Inc.